Fewer guest questions
Guests can find check-in, Wi-Fi and house details themselves.
Digital guest guides
Everything your guests need.Before they ask.
Create a polished guide in minutes from your listing, a template or an existing guide. Share one link — no app required.
Free forever for one guide · No credit card
4.9/5Trusted by 400+ hosts & managers
welcomeflo.com/demoguide
Works with the tools hosts already use
Import from Airbnb or Booking.com. Connect reservations through Hostaway or Guesty.
A better guest experience
Give every guest one polished, mobile-friendly place to look.
Always up to date
Change something once and guests see the latest version.
Guest experience
One guide. Five simple places to look.
Home
Everything guests need at a glance.
Stay
Check-in, Wi-Fi, appliances, house rules and checkout.
Explore
Your recommendations, places and maps.
Extras
Early check-in, late checkout, transfers and experiences.
Search
Search the guide or ask Flo.
Loved by hosts
Real hosts. Real outcomes.
Fewer guest questions
Everything guests need in one place
“Guests have check-in details, Wi-Fi, house information and local recommendations all in one place. We get far fewer repetitive questions.”
Host · Edinburgh, UK
Pays for itself
Revenue from Guest Extras
“Guests book early check-ins and add-ons directly through the guide, and the extra revenue more than covers what we pay for WelcomeFlo.”
Host · California, US
Update once
Keep every guide current
“I manage several properties, and reusing shared content across different guides saves a huge amount of time whenever something changes.”
Property Manager · Oregon, US
Create your guide
Start with what you already have.
Choose a template
Start with a guide built for your type of stay.
Generate from a listing
Bring in your Airbnb or Booking.com listing.
Import an existing guide
Turn a PDF or DOCX into WelcomeFlo content.
Start → Customise → Share
Meet Flo
Your built-in assistant for better guest guides.
Write content, find recommendations, translate guides and answer guest questions.
Ask Flo
Answers guest questions using your guide.
Flo Translations
Translates guides for international guests.
Flo Importer
Turns existing content into a WelcomeFlo guide.
Flo Assistant
Helps you write and improve guide content.
Flo Places
Finds useful nearby recommendations.
Flo Insights
Shows opportunities to improve your guide.
More than a guide
Everything you need as you grow.
Guest Extras
Earn more from every stay
Offer early check-in, late checkout, transfers and experiences directly from the guide — with 0% WelcomeFlo commission.
Learn more
Guest Analytics
See what guests actually use
See what guests open, search for and engage with.
Learn more
Shared Content
Update common information once
Reuse shared content across multiple properties and keep guide-specific details separate.
Learn more
Pricing
Start with one complete guide for free.
Free
Create one complete guest guide with the essentials you need to get started.
$0
Free forever
- 1 guest guide
- Unlimited guest views
- Start from a template, listing or document import
Pro
Manage up to 25 guides and unlock Flo tools, shared content, analytics and Extras.
$19USD/mo
Billed monthly
- Up to 25 guest guides
- Content Library with shared content
- Ask Flo, Flo Assistant, Flo Places and Flo Translations
- Guest Extras with Stripe payments
- Hostaway and Guesty PMS integrations
Start 14-day free trial
No charge today · $19/month after trial unless cancelled
Business
Run a larger portfolio with up to 100 guides and the tools available for growing teams today.
$49USD/mo
Billed monthly
- Up to 100 guest guides
- Everything in Pro
- Extras vendor settlement tools
- Dedicated onboarding
- Team accounts and permissions
FAQ
Answers to the questions hosts ask most.
Is one guest guide really free?
Yes. One complete guide is free forever, with the core widgets, your branding and a QR code included — no credit card required.
Do guests need to download an app?
No. WelcomeFlo guides open instantly in any mobile browser from a link or QR code — there is nothing for guests to download and no account to create.
Can I import an existing guide?
Yes. Upload a PDF or DOCX guide and Flo Importer turns it into editable WelcomeFlo content you can refine before publishing.
Can I import from Airbnb or Booking.com?
Yes. Paste a supported Airbnb or Booking.com listing URL and Flo brings in the details to start your guide.
What if I manage multiple properties?
Upgrade to Pro to manage up to 25 guides and reuse shared content across them with a Content Library, or Business for up to 100.
Free host resources
Free tools for better guest stays.
Practical checklists, templates and tools to help you create a smoother guest experience.
The Ultimate Short-Term Rental Guest Guide Checklist
Everything guests need before, during and after their stay — all in one practical checklist.
Get the checklist →50 Guest Messages Every Short-Term Rental Host Should Have Ready
Ready-to-use messages for every stage of the guest journey.
Get the templates →Guest Experience Audit
Score your guest experience and find the gaps that could be costing you better reviews.
Take the free audit →Create your first guest guide for free.
Create it from a template, listing or existing guide and share it with guests today.
Free forever for one guide · No credit card required
